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Starting your shift

This article will help you better understand how to start your shift after selecting it from the start menu and how to properly log out when you have completed your shift.

 

Previous article: Starting the application and select a work shift

Once you have selected your shift and vehicle from the start menu, you can press Continue to start your shift

This is when you will become available to the dispatch and the Prehos map will appear.

Presentation of elements and icons:
  1. Vehicle id number:  The vehicle that was selected in the start menu is shown in the bottom left corner of the screen.
  2. Location icon:  This is your geolocation on the map. This icon will move in real-time, as you will be on the move with the tablet.
  3. Target icon:  This allows you to recenter your vehicle on the map, bringing the location icon to the center of the screen.
  4. Arrow icon: Allows you to configure automatic vehicle tracking on the map. This icon automatically turns blue after 6 seconds of inactivity on the map, which will then position itself.
    1. When the arrow is blue, the feature is active and you don't need to move the map.
    2. If the arrow is orange, you are in manual navigation and need to move the map with your finger.
  5. Directions: When activated, directions will be displayed in a vertical menu on the right-hand side of the map. Here you'll find directions to your destination. Please note that it is not possible to hear directions by voice. They are written in this menu. That said, you can also follow the GPS directions, which will appear on the screen as you go.
  6. Street View: When activated, this option allows you to see a real image of the pick-up location or destination (as if you were standing in front of the building concerned), depending on the stage you are at on your calling card.
  7. Particular status: Please note that this feature is not configured in the current version of the application. It will contain, among other things, most of the old statuses such as; car wash, full of petrol, etc. For the moment, here are the elements to consider.
    1. Manual status change via dispatch: The dispatch can manually change the current status. In this case, you will receive the following message on your card.
    2. Restricted use status: Some statuses can only be issued by the Customer Contact Center. If the dispatch status sent to you is restricted, you will not be able to change it yourself, and the following message will be displayed.
  8. Main menu: This menu contains a number of options, which are described in the next section.

Main menu

  1. Assignment: Here you'll see a list of your assignments for the day. This is how you'll be able to review the call cards you've completed, the information relating to each one, and the timing of each status.
    1. When you select a call card, it will be displayed on the left-hand side of the main screen, as if you were in transit. However, you won't be able to send statuses, as both timing and transport will be marked as completed.
  2. Shift setup: If dispatch allows you to change vehicles, this option will allow you to do so while keeping the same iPad.
  3. End Shift: Very simply, this button allows you to log off safely at the end of your shift. Pressing this button will open the end-of-day interface, allowing you to end your shift by confirming that you want to log off. Once logged out, you will be redirected to the Prehos login screen and a message will confirm that you have been successfully logged out.

Now that you know how to get a shift off to a good start, let's take a look at the structure of a call card.

 

Next article: Understanding the structure of a call card